Order

To learn more about our products and services, ask for a quote or place an order, please provide your contact information, fill the order/quotation form and email to: order@proteinct.com. Our customer services specialists will contact you within 24 hours.

Order/Inquiry:

 

Payment Requirement:

Valid purchase order (PO) numbers are required for all billed shipments. Pre-payment may be required for certain products/services.

 

Quotation/Order Forms:

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Gene Synthesis Protein Expression & Purification Gene-to-Protein Service
Structural Biology Services Protein Characterization Protein Interaction Screening
Custom Monoclonal Antibodies Gene-to-Antibody Service Codon Optimization & Verification
Protein Variants Service mAb Library Service Stable Cell Line Construction
Re-certified Instruments Molecular Biology Reagents Catalog Proteins
Cell Culture Reagents Anti-tag Antibodies Loading Control Antibodies
Bioinformatics Solutions Peptide Synthesis  

 

Placing Orders:

Product availability may be subject to change, ProteinCT will make best effort to inform you in advance. Prices of products do not include shipping/handling, applicable taxes and related fees where applicable. Prices and product/service related information are subject to change without notice. ProteinCT will make best effort to inform you in advance, but ProteinCT will not be liable for any changes occurred.

 

Return Policy:

ProteinCT highly value our product/service quality. Please inspect delivered packages carefully before opening. In case there is a concern of product performance within 3 months of product/service delivery, please prepare a detailed description of issues occurred, protocol/procedure used and send to: info@proteinct.com. Our customer service specialists will evaluate the information and contact you for a resolution. Depending on the situation, a replacement or refund will be made. All replacement or refund must be with prior ProteinCT authorization. No refund/replacement will be made if incomplete or incorrect information are provided by the customer. In rare cases where incorrect order is received, please store shipments under the correct conditions as indicated in product documentation, contact our customer service specialist immediately for arrangement of a resolution. Please do not attempt to return the goods without ProteinCT prior authorization. All return should be shipped back to ProteinCT with authorization within 7 days of receipt and in package/under conditions equivalent to original shipment from ProteinCT. ProteinCT does not permit return outside regions of North America, no return/refund for orders originated from Pac Asia regions or the distributors for these regions.

 

Limited Product Use:

All products/services are for research use only; NOT INTENDED FOR DIAGNOSTIC, THERAPEUTIC, HUMAN OR ANY OTHER IN-VIVO USE. ProteinCT will not be liable for any misuse, any direct, indirect, consequential or incidental damages arising out of the use, the results of use or the inability to use any product.

 
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